by SPM Communications | Nov 24, 2025 | Crisis Communications
In today’s fast-paced business environment, crises can strike without warning. A single viral video, negative review or unexpected incident can escalate within hours, leaving brands scrambling to protect their reputation and maintain operations. Crisis...
by SPM Communications | Jul 18, 2024 | Crisis Communications
In today’s fast-paced business environment, crises can strike without warning, leaving brands scrambling to protect their reputation and maintain operations. The ability to manage a crisis effectively can mean the difference between a minor setback and a...
by Kristen Kauffman | Mar 22, 2024 | Crisis Communications
Anyone who does crisis communications knows it can be hard for a client to sit on their hands when their brand is being torched on social – even when a minimal (or no) response is the right thing to do. The recent kerfuffle over a doctored photo of the “missing” Kate...